Clear answers before you start

No. Arttop 360 runs in the browser on computers and phones, and your data lives on the server, not your device — open your business from anywhere.

Choose your plan, billing cycle and add-ons and send your subscription request; your account and establishment are created together. The first 14 days of exactly what you chose are free, starting from your first sign-in to the establishment, with nothing to pay. When they end, the subscription invoice is issued and must be paid to keep working. The free period is given once per establishment number.

Yes. Each establishment has its own subscription, data, users and permissions, and you switch between them from the same account — data never mixes between establishments.

Work is never blocked: the program asks before adding, extra seats are billed monthly at the published rate, and you can buy additional seats with your plan cycle.

Yes. Each establishment subscribes with its own plan and cycle; further establishments are added from the same account, each with its own subscription.

Add-ons are seats you buy with the subscription and pay at its cycle — yearly with the same discount. Overage is anything beyond the included and bought seats, billed monthly at the published rate after the program asks you first.

No, never. Employees and specialists already measure growth, and we never want our price to push you to trim your medical records.

The establishment stays read-only for 30 days, during which you can download all its data, then locks until renewal — your data is not deleted when a subscription ends.

Subscriptions do not renew automatically, so cancelling simply means not renewing: it stays active until the end of the paid cycle with nothing charged after it, then the establishment stays read-only for 30 days so you can download all your data.

Yes. Import customers, suppliers, items, employees and more with Excel templates and a preview before saving; opening balances come in as an entry you review before approving. The AI assistant can also read lists from a file or photo and prepare them for import.

It works inside your program through professional personas — accountant, CFO, collections officer, auditor and more. It answers questions from your own data, explains how figures changed and prepares invoices, vouchers and entries for your review. It never exceeds your permissions, runs nothing before you confirm, and approval stays with the authorised person.

It works inside your program, on your own data and within your permissions, through professional roles that know each module. When it proposes work, it runs through the program’s own paths after you confirm: numbering, journal entry and approval cycle exactly as if you had entered it, with amounts from the program’s engines rather than the model’s estimate.

No. Whatever it saves stays pending approval, and approval is the authorised person’s decision. It opens the approval window only when you explicitly ask and hold the approval permission.

A persona appears to users who can open its module’s screens: the accountant for those with journals, invoices or vouchers, the medical coordinator for those with patient files or appointments, and so on. The business owner and CFO personas also appear to the system admin.

The establishment admin turns it on for chosen users and sets each one’s daily question quota. Each enabled user carries a monthly subscription, the first enabled user is included, and nothing is charged during the free period. The price is on the pricing page.

Yes. The establishment admin saves the key, tests it and turns it on; request costs are then billed to the establishment’s Anthropic account and do not count against the monthly assistant cap, with an optional fallback to the platform key if it fails. The key is write-only: no one can see it after it is saved. The enabled-user subscription stays the same.

They are processed by Anthropic under commercial terms under which data is not used to train models, and only what the request needs — within your permissions — is sent. Your chats are visible to you alone under «My chats», and you can delete any of them.

Yes: dictate your question and it reads the answer aloud in Arabic or English, depending on the reply. Running anything is never done by voice — only with a click after the preview.

Yes. The establishment admin can download a complete copy of its data at any time, and each establishment is backed up every 6 hours, kept for up to a year and restorable on its own.

With Supabase in a data centre in Frankfurt, Germany, encrypted in transit and at rest, with each establishment backed up every 6 hours. Details are in the privacy policy.

No — only in a support session the establishment admin invites, which is time-limited and logged for the admin.

Yes: a one-time code sent to your email at sign-in, which the establishment admin can make mandatory. Sessions also close after 15 minutes of inactivity.

Yes. Each user picks their language, and documents print in Arabic or English.

Yes: taxes defined by the establishment, automatic calculation on invoices and vouchers, and a VAT return from approved books — plus FATOORA integration in Saudi Arabia.

Yes: a cost-centre tree per establishment, set on the document header or on each line, carried by the entry into the books and reports.

Yes: from any figure in the financial statements or trial balance to the account’s movements and entries, and from an entry to its document.

Yes: approval permission per screen, a financial ceiling per user above which they cannot approve, and an option to stop creators approving their own records. All financial documents wait in one approvals hub.

Yes, from your establishment’s own WhatsApp Business account once it is connected through a step-by-step wizard: payment reminders to customers, and approved invoices and vouchers sent as PDF.

No. The integration is built into the program’s own server: device onboarding, signing, submission and reading the authority’s reply — with no third party in between.

From the establishment profile: enter the one-time code (OTP) you generate on the FATOORA portal for your establishment; the program onboards the invoicing unit, receives its certificate and passes the compliance checks, then approved invoices are sent automatically.

It appears in «Authority tracking» with its status and an Arabic explanation of the rejection code; the establishment admin can unlock a never-accepted rejected document with a written reason, correct it and resend.

No — as the authority requires. An issued tax document is never deleted or unapproved; corrections go through credit or debit notes, which are submitted too.

Yes: «My Portal» self-service — attendance, requests, leave and payslips — from mobile, with no access to the establishment’s books.

From the support button inside the program: a live conversation with the Arttop 360 team, linked to your establishment.

Yes: customers, patients and law clients follow their appointments, invoices, reports and requests with the establishment. It is included in every plan with a module beyond Accounting, and an add-on in the Accounting plan.

Yes: four apps — the program, the staff portal, point of sale and the client and patient app — on the App Store and Google Play, and all of them also run in the browser.